Shipping & Returns
Customers are responsible for supplying all correct and required information when submitting an order, including name, shipping and billing address (no P.O. Boxes), telephone number, valid e-mail address, and valid payment method. We are not responsible for delivery complications due to incorrect information supplied by a customer at the time of order or thereafter.
All orders are final, and no changes are available once the order is in production. The only allowable exception is a change to the delivery address, which can happen before shipping. To change the address for an unshipped order, please contact your sales team member directly or email firstname.lastname@example.org.
The delivery time for all orders is dependent upon the shipping option chosen at the time of purchase. Please allow at least 4-6 weeks for your Limited Edition and Open Edition purchases or 1-3 days for your retail product to be shipped, plus the shipping time based on the shipping option you selected. Title and risk of loss for any purchase will pass to the customer upon our delivery to our carrier.