Help & Care

Everything you need to know about shiping, caring for your artwork, and how to hang it. Can't find what you're looking for? Reach out to the gallery — we're always happy to help.

SHIPPING & DELIVERY

Do you ship internationally?

Yes. International collectors are responsible for any duties, customs, taxes, and charges imposed following the purchase. We use DHL exclusively for all international orders. Note that we may decline to ship to certain destinations subject to embargoes, sanctions, or local restrictions.

Can you ship to a P.O. Box?

Unfortunately, we are unable to ship to P.O. Boxes. Please provide a physical delivery address at checkout.

How do I track my order?

Once your order ships, you'll receive a confirmation email with your tracking information included.

Is my artwork insured during transit?

Yes — David K. Beavis Fine Art provides full insurance coverage for all shipments from our production facility to your delivery address. Please note that we cannot insure artwork once it has been transported from the original delivery destination.

My package arrived damaged. What do I do?

Limited Edition Fine Art & Open Edition Fine Art

If your package shows signs of damage upon delivery, it is your right to inspect the art before signing for it. Please do not refuse delivery. Instead, ensure that the driver notes that the package was damaged. Please accept the package, take photos of the outer damage, and then do a thorough inspection of the image within the packaging. We recommend preserving the original packaging, including the box and foam covers in case of a damaged return.

*See Care & Handling instructions*

Neither David K. Beavis Fine Art nor any affiliated carrier is responsible for damage incurred during hanging or during any secondary transportation after initial delivery. For this reason, it is highly recommended that each piece is carefully inspected upon receipt.

Damage requests will only be honored if submitted within 10 business days from the time of delivery.

Documentation is requested with all damage claims by both our company and the shipping company. Please take digital photos of any outer damage to the box before opening it and then open and inspect the fine art image within the box. Photo documentation MUST be submitted along with every damage claim, please prepare to submit at least 3-5 digital photographs of the box and any damage to the fine art image to help@davidbeavisfineart.com and our customer service team will respond.

Please include the name of your artwork and your last name in the subject line of the email. In addition, include your preferred contact method and if there is a convenient time of day to contact you in the body of the email.

A representative of David K. Beavis Fine Art will contact you within 3 business days with further instructions. It is our full intention to respond to your request as soon as possible.

Retail Products

Our packaging has been designed to help minimize the potential for damage or breaking. However, we cannot guarantee what happens in transit. If your Retail Product package arrives damaged or broken, please contact us. We will gladly replace it. We will require a digital photograph of the damage sent to help@davidbeavisfineart.com

Damage notifications must be received within 7 business days from the time of delivery and must include a copy of the shipping receipt and photos of the damage.

*Retail Products Include: Opticrylics, Scarves, Artist Choice Prints and Post Cards

Is White Glove delivery service included with my order?

White Glove delivery — including in-home placement and installation — is not included with standard orders. If you're interested in arranging White Glove service, please contact the gallery directly and we'll be happy to discuss the options available in your area.

PURCHASING

What type of payments do you accept?

We accept Visa, Mastercard, American Express, and Affirm.

When will my credit card be billed?

Your credit card or payment service will be billed at time of order.

Do you have a return policy?

Limited Edition Fine Art & Open Edition Fine Art

 David K. Beavis Fine Art Limited Edition and Open Edition images are custom-made to order, and therefore we cannot accept any returns or exchanges once an order has been sent to production.

David K. Beavis Fine Art Open Editions include medium variances and frame choices per order. We require a notification within 48 hours via email or phone to cancel or initiate an exchange on any Open Edition orders.

Retail Products

Retail purchases such as scarves, postcards, opticrylics, and small prints are eligible for returns for store credit. If you are not completely satisfied with your David K. Beavis Fine Art retail item, you may return it within 14 days of purchase and receive a store credit. Customers are responsible for any applicable shipping costs for returned items.

Copyright & Questions

Can David K. Beavis’s photos be shared on social media?

Yes, David’s work may be shared on social media, provided the following guidelines are followed:

1. Tag our official accounts (where applicable)

2. Include a clear acknowledgment in the caption, such as "Photo by David K. Beavis Fine Art Photography."

Note: The images must not be cropped, edited, or altered with filters.

Are David K. Beavis’s images copyrighted?

Yes, all of David’s images are protected under copyright law. This means:

  • They may not be reproduced, sold, or used commercially without written permission.
  • Unauthorized use of the images may result in legal action.

Can David K. Beavis’s photos be used for commercial purposes?

No, David’s photos cannot be used for commercial purposes, such as advertising, marketing, or merchandise, without explicit written permission. Please contact us directly to discuss licensing options for commercial use.

Can I use David K. Beavis’s images as a profile picture or cover photo?

No, using David’s images as profile pictures, cover photos, or for any personal branding purposes is not permitted without prior approval.

Can I print David K. Beavis’s photos for personal use?

No, printing or reproducing David’s images in any form, including for personal use, is prohibited unless a print has been purchased directly from David or an authorized retailer.

What should I do if I see someone using David K. Beavis’s photos without permission?

If you notice unauthorized use of David’s work, please report it by contacting us. Protecting his intellectual property is a priority, and your assistance is appreciated.

Are digital downloads of David K. Beavis’s images available for purchase?

Digital downloads are not offered unless specified as part of a licensing agreement. For inquiries, please reach out to discuss options.

What happens if someone uses David K. Beavis’s images without permission?

Unauthorized use of David’s work is a violation of copyright law and may result in legal action.

Care & Handling

How do I clean my artwork?

Use extreme caution whenever cleaning your print. Canvas prints should only be cleaned by a professional art cleaner. Acrylic prints can be gently dusted with a non-abrasive cloth — for streaks, a small amount of mild soap and water applied with a soft cloth works well. Avoid any abrasive or chemical cleaners.

Can I display my artwork in direct sunlight?

We recommend avoiding prolonged exposure to direct sunlight, which can diminish the vibrancy of your piece over time. Indirect or diffused natural light is ideal for displaying fine art photography.

How do I inspect my artwork when it arrives?

Immediately upon delivery, inspect the outer box for any signs of damage. If damage is visible, photograph everything before opening. Open carefully, locate the plastic envelope attached to the packaging, and thoroughly inspect the print. We recommend keeping all original packaging in case a return is needed.